- 1 Frequently asked questions
- 1.1 General questions
- 1.2 Create module questions
Frequently asked questions
In this page we will try to answer common usage/admin questions that users face daily.
I can't remember my password. How can I reset it?
On the login form you will see two links under the username/password textboxes, you have to click on the Have you forgotten your password? link. You will be redirected to a form where you must provide your username (your email), after clicking on the I forgot my password button, you will receive a message with instructions to reset your password
Once your password is updated you also need to change your shell client password. To do so, open a command line terminal and move inside the shell client folder, then type the following command:
$ . start-rep-shell -t update_password Shell client utilities Enter your new password: Enter new password again: Password has been changed
I have installed the ioChem-BD platform but I have forgot my admin username. How can I create a new administrator account?
If you forgot your username you can create a new administrator account. To do so, you must have access to the ioChem-BD installation folder and move to the browse/bin subfolder. In this path, type the following command and follow the instructions.
$ cd browse/bin $ ./dspace create-administrator Creating an initial administrator account E-mail address: email@example.com First name: Moises Last name: Alvarez Password will not display on screen. Password: Again to confirm: Is the above data correct? (y or n): y Administrator account created
Your admin user will then be generated and you will be able to login.
Create module questions
Calculation publication fails with message ' There has been an error retrieving Browse collection structure... '
This will usually happen the first time that we try to publish our calculation in the ioChem-BD system. When this message appears
it is warning that our user account has no community defined on the Browse module to publish to. You have to contact your ioChem-BD administrator and ask him/her:
- to generate a community where to publish your calculations (if its not already created)
- and add your user to an existing community as administator.